Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complicated tax situations. Since 1988, we have helped individuals, families, and business owners understand where they stand, identify every available option, and follow a clear path to resolution. We do more than prepare forms or negotiate balances—we dig into the full story, correct what needs correcting, and design strategies around each client’s real circumstances. Our distinguishing features include nearly four decades of hands-on tax experience, direct personal guidance without judgment, careful review of prior returns and records, representation before the IRS when appropriate, and ongoing support after a problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
Tax Matters helps individuals, families, and business owners understand their tax position, identify all available options, and follow a clear path to resolution. We review prior returns and records, correct issues, and build personalized strategies rather than offering one-size-fits-all solutions.
How long has Tax Matters been operating?
Tax Matters has been helping clients since 1988, bringing nearly four decades of hands-on tax experience. That longevity shapes our approach to complex tax problems.
Who can Tax Matters help?
We work with individuals, families, and business owners to address complicated tax situations. Our services include careful review of records, corrective actions, and continued support after immediate issues are resolved.
Do you represent clients before the IRS?
Yes. We provide representation before the IRS when appropriate, handling negotiations and formal processes as needed.
What makes your approach different from other tax firms?
We go beyond preparing forms or negotiating balances by examining the full story behind a tax problem and tailoring solutions to the client's actual circumstances. Clients receive direct, nonjudgmental guidance and support that continues after the issue is resolved.
Will you continue helping after my immediate tax problem is solved?
Yes. Support continues after the immediate problem is resolved, and we remain available to address follow-up concerns and future tax matters.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

More from this category

Discover more businesses from this category to connect with trusted service providers and explore your options easily.

CharterSage CPA, PLLC, Melbourne

5.0
1800 W Hibiscus Blvd #133, Melbourne, FL 32901, USA

Tammie Pero: Allstate Insurance, Carrollton

4.9
102 Trojan Dr # A, Carrollton, GA 30117, USA
See All Financial Servicess